In an effort to improve customer service, reporting, and promote collaboration, service and support requests for BTS and SMS team members should be submitted using one of the online forms listed below.
Functional Support - BTS Team
Click on the applicable category below to submit a ticket to the functional support team in BTS.
Application Support - SMS Team
Click on the applicable category below to submit a ticket to the SMS team in BTS.
Please contact a Business Technology Solutions member with questions on the above forms or requests.
C&IT's Desktop Technology Services (DeskTech) provides desktop hardware and software support to all areas within Finance & Business Operations. DeskTech agents are located throughout campus to provide personal and efficient support to many campus units. DeskTech customers can initiate support requests via one of DeskTech's online forms available at the link below: