In an effort to improve customer service, reporting, and promote collaboration, service and support requests to BTS should be submitted using one of the online forms below.
Functional Support - BTS Team
Click the above link to submit a ticket for the following to the functional support team in BTS:
Application Support - SMS Team
Click on the applicable category below to submit a ticket to the SMS team in BTS.
Please contact a Business Technology Solutions member with questions on the above forms or requests.
C&IT's Desktop Technology Services (DeskTech) provides destop hardware and software support to all areas within Finance & Business Operations. DeskTech agents are located throughout campus to provide personal and efficient support to many campus units. DeskTech customers can initiate support requests via one of DeskTech's online forms available at the link below:
Use the link form to access DeskTech forms for the following: